State Farm® Insurance Agent Vicki Brasel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kevin Schneider
October 19, 2024
5
out of
5
rating by Kevin Schneider
"Randy has been a great agent. We have been with Randy and State Farm for over twenty years. We wouldn’t use anyone else."
Karen Fox
October 12, 2024
5
out of
5
rating by Karen Fox
"After doing insurance shopping, found State Farm to be reasonable, professional, and very friendly. They are active and supportive of our community!!"
We responded:
"Thank you Karen for your 5 star review. we are so happy to be servicing your Insurance needs. Blessings Vicki "
Lauren Byrd
October 8, 2024
5
out of
5
rating by Lauren Byrd
"Randy with State Farm has been our insurance agent for more than a decade and we couldn’t be more satisfied. Highly recommend Vicki and her team."
We responded:
"Thank you so much Lauren for the 5 Star review. Randy is such an asset to our Team. Let us know anytime we can help. Blessings Vicki "
Jeff Green
September 17, 2024
5
out of
5
rating by Jeff Green
"Randy is the man, very professional and direct you in the direction!"
We responded:
"Jeff, you are exactly right!!! Randy is so intelligent; we are so thankful to having him on our insurance team. Thank you for the 5 star review! We are here for you! Blessings Vicki "
Randy Fisher
September 15, 2024
5
out of
5
rating by Randy Fisher
"Got a corvette and added it to my policy folder with great ease. I have 6 cars,1 Harley,1 camper ,1 bass boat and my house. That should tell you how well I like my agent Vicki Brasel and Randy Eades"
We responded:
"Randy: Thank you so much for taking the time to give us a 5 Star Insurance Review and for the trust you put in us. We are here for you and will always have your back and we appreciate your business. Blessings Vicki "
Don Asay
September 11, 2024
5
out of
5
rating by Don Asay
"Just finished our insurance check up. Every area was thoroughly explained and all of our questions were answered. We never felt we were being led to anything we didn’t want. We were very satisfied with the coverages and with our agent, Randy"
We responded:
"Don, we are so glad you took the time to come in for your Family Insurance Checkup. We feel it is important for us to take the time to have our policyholders come in to periodically review their policies. We are here to explain and then the decisions are up to you. We appreciate your Business. Blessings Vicki "
Finis Vincent
September 11, 2024
5
out of
5
rating by Finis Vincent
"At the Vicki Brasel State Farm office everyone is treated like family! Vicky and Randy are not only genuine and kind, they are very knowledgeable in how to protect your families assets, at the best rate possible!"
We responded:
"Finis : Thank you so much for the 5 star Insurance review of our office. We strive to offer the best insurance products to fit your needs and give you the BEST service. Blessings Vicki"
Kelly dearmond
September 4, 2024
5
out of
5
rating by Kelly dearmond
"Like a good neighbor, Randy, Vicky,and State Farm are there for you."
We responded:
"Thankyou Kelly for the 5 star review, our goal is to be the BEST neighbor for all your Insurance needs. Blessings Vicki "
Harvey Family
July 3, 2024
5
out of
5
rating by Harvey Family
"Randy Eades was great to work with on getting the insurance I needed. He was prompt and friendly. I was very impressed!"
We responded:
"Thank you so much for the 5 star review. Randy does do an excellent job for us and knows Insurance inside out. Blessings Vicki "
Stephen Little
April 23, 2024
5
out of
5
rating by Stephen Little
"I didn't have to wait long. The insurance rate was very reasonable and the agent was very professional. A nice experience and even Luke came out and greeted me. Such a cutie."
We responded:
"Thank you, Stephen for the 5-star review. Luke is such a big part of our agency and is glad to be back at greeting after his surgery. We love servicing your insurance needs and will always strive to make it a great experience. Blessings Vicki "
Taos Bryan
April 23, 2024
5
out of
5
rating by Taos Bryan
"Awesome insurance agent"
We responded:
"Thank you so much Taos for your 5 star review. We strive to be the best and love serving our clients. Blessings Vicki "
Sonja Brackett
April 16, 2024
5
out of
5
rating by Sonja Brackett
"Randy is a great guy to work with. He always stays in touch, answers questions and gets me what I need."
We responded:
"Thank you so much Sonja for your 5 star review and taking the time to recognize Randy's expertise and service. He is one of a kind and now days that is VERY hard to find. We are here for you. Blessings"
Tricia Covert
April 3, 2024
5
out of
5
rating by Tricia Covert
"Randy Eades is simply the best of the best!! I personally have worked with State Farm Insurance over 30 years!! Randy is very knowledgeable and always has the best practice for my personal and business needs!! His customer service is off the charts! He always calls me back and is never too busy!! He is very passionate about his work and his customers!! Randy we appreciate you!! Thanks for keeping my family/business protected and safe every day! I'm giving you a 5 star plus for all you do!!"
We responded:
"Tricia: Thank you so much for this review. I Love this and the way you wrote it truly does describe Randy 1000%. I am more than blessed to have him as the office manager and on my team. He is so much more than just a manager. He really does care for the people and goes way beyond the call of duty to help them. I have seen him on hold (many times) for over an hour trying to help someone. You are also spot on, that he is so knowledgeable (about everything) and always takes his time with the customers. He works each day until the days' work is done and everybody is called back. He truly is one of a kind. Even other agents brag about him. Thank you again for the 5 star review!! Blessings "
Bruce Pastore
March 19, 2024
5
out of
5
rating by Bruce Pastore
"They are very meticulous and careful how they handle my insurance needs and leave nothing for chance. I so appreciate the Vicki Brazel Team. Thank you so much!"
We responded:
"Bruce, Thank you so much for the wonderful comment, it is something I have instilled in my team from day one of starting my agency and they do an excellent job. We are here to take care of all your insurance needs. Blessings"
Stephen Hess
March 14, 2024
5
out of
5
rating by Stephen Hess
"Randy and the staff have provided hassle free and professional service and it’s a pleasure working with him. Thank you Randy. To many more years ahead we go!"
We responded:
"Thank you so much Stephen, Randy truly is the BEST. We are so happy to be taking care of your Insurance needs. Blessings"
Rochelle Ford
February 28, 2024
5
out of
5
rating by Rochelle Ford
"If you're looking for a reliable and knowledgeable insurance source, Randy is your guy! He has been extremely helpful with all my insurance needs and I highly recommend Vicky Brasel's State Farm office. Their team provides top-tier service, and Randy's expertise is unmatched. Trust me, you won't regret choosing this agency for your insurance needs."
We responded:
"Rochelle: Thank you so much for the 5 Star Review. You sure have it right-Randy's expertise truly is unmatched. I am so Blessed to have him leading our team. Randy works at the office and away from the office (as you probably have already experienced). Thanks again! Vicki "
Marcus Deason
December 8, 2023
5
out of
5
rating by Marcus Deason
"I've worked with more than a few insurance companies over the years, and State Farm is, by far, the best coverage for the best price. They always answer my emails within hours, sometimes within the hour. And have always allowed me extreme flexibility with paying my bill. Definitely recommend and definitely stay with them!!! ... And they even sent me a digital card for my birthday!!! NICE!!!"
We responded:
"Thank you so much Marcus for the review, we strive hard to give the best service. We appreciate having the opportunity to handle your insurance policies. Blessings "
Marilyn Ripple
November 9, 2023
5
out of
5
rating by Marilyn Ripple
"Randall the office Manager was so awesome he reinstated my car insurance right away. I told him Paul Watzlavik State Farm Agency canceled my car insurance, when I called to cancel my renters insurance. Randal was also able to get a me a cheaper rate. This company is so amazing because of people like Randall. Thanks, Jane Williams"
We responded:
"Thank you, Marilyn for your 5 star review. We are so fortunate to have Randy as our office manager. He is very intelligent, accurate, prompt, and gives our policyholders the BEST service. Thank you for trusting us with your insurance needs. Blessings Vicki "
Stacy Stevens
October 14, 2023
5
out of
5
rating by Stacy Stevens
"Love Vicki and Randy!!! They both do a great job."
We responded:
"Thank you so much Stacy- we love you also and love helping you with your insurance needs. Blessings "
tanya mcbride
July 7, 2023
1
out of
5
rating by tanya mcbride
"Terrible!!! Do not go with them! They cancelled my home owners policy without notifying me because I had to make a claim about the home explosion on Weinbach ave that I had absolutely no control over! I just lived close by and had severe damage. Insurance is suppose to be for when accidents or emergencies happen. But I guess make sure they don’t happen or they will drop you as a costumer!"
We responded:
" Tanya: I am sorry that State Farm cancelled you for your recent claims. You can always reach out to our customer service reps at 1-800-STATE-FARM. Let us know if you need any further assistance. Thank you Vicki "
Deryl Berry
July 7, 2023
1
out of
5
rating by Deryl Berry
"Had two completely out of control issues caused by 1. House explosion damage and 2. Severe storm within a 12 month period. They dropped our home coverage and never notified us, but continue to collect the monthly payment for vehicle coverage which they raised by almost 100 a month( no claims or traffic violations). I would recommend another company all together or at least a different agency! Have had State Farm for over 20 years, this agent for a little over 2 years. My worst experience with State Farm has came within the past 2 years!!!"
We responded:
"Mr. Berry, we do not have your home insurance or every had a homeowner policy in the past with our State Farm agency. Vicki "
Angela Allard
May 23, 2023
5
out of
5
rating by Angela Allard
"Excellent place for insurance"
We responded:
"Thank you Angela for the 5 Star Review. We appreciate you taking the time to rate us and also appreciate being able to service your Insurance needs. Blessings Vicki "
Michael Pruitt
April 8, 2023
5
out of
5
rating by Michael Pruitt
"Everyone is nice and knowledgeable. Randy is easy to speak with and still enjoys his work...made the experience so MUCH better."
We responded:
"Thank you so much Michael for your kind words. Randy is one of a kind and so knowledgeable in the Insurance industry. Blessings!!"
lila cates
March 7, 2023
5
out of
5
rating by lila cates
"Was Fast and Friendly! Thank you State Farm!"
We responded:
"Thank you, Lila, for the review. We are Happy to service your insurance. Blessings Vicki Vicki"
Stephanie Francois
October 27, 2022
5
out of
5
rating by Stephanie Francois
"Loved. Very informative and answered all my questions!"
We responded:
"Stephanie: Thank you so much for the review. That has been one of my goals from day one. We are here for you. Blessings Vicki "